Counselling - Chidline

Free counselling is available 24/7 for anyone under 19 years old. Available in Welsh.

Call 0800 1111

Alternatively, children can log in and access online counselling Emailing Childline | Childline

Child Bereavement UK 

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying. | 0800 02 888 40

Distress - Samaritans

Offers support if distressed, available 24/7.

Call free 116 123 or email

Welsh Language Line: 0808 164 0123 (7pm–11pm daily).

Shout (24/7 all age text messaging service)

Are you feeling anxious or stressed and need support? Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. The Shout service is open 24 hours a day, seven days a week. For more information, you can watch or listen to a video to find out how the service works

Suicide feelings - Papyrus

HOPELINEUK: For those under 35 years old with suicidal feelings

Call 0800 068 4141


or text 07786 209 697 (24/7).

Under 25s - The Mix

For under 25s, call 0808 808 4994 (3pm-midnight daily) or text THEMIX to 85258


For concerns about a child, call 0808 800 5000 


Eating disorders - Beat

7 days a week from 3 pm to 8 pm phone call support for people of all ages, offering support and information about eating disorders no matter where they are in their journey

Helpline for England: 0808 801 0677

Helpline for Wales: 0808 801 0433



Help With Bullying (

Parent advice line

The Parent Advice Line is open on Mondays and Tuesdays, 9:30am - 2:30pm. If we are not available at the time you call, please leave a message with your name and best contact number, or send us an email, and we will soon be in touch. 

Parent Advice Line: 0300 102 4481

WhatsApp: 07496 682785